Privacy Policy
Last updated: September 11, 2026
Spectrum of Grace ("we," "us," or "our") respects the privacy of the children and families we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete an admissions inquiry, or receive services through Spectrum of Grace ABA Clinic or Spectrum of Grace Academy.
1. Information We Collect
We collect information you provide directly to us, including parent and guardian names, email addresses, phone numbers, your child's name and age, program of interest, and any notes you share about your child's needs. We may also collect health and developmental information necessary to provide ABA therapy and specialized education, including assessment results, treatment plans, and progress records.
We also automatically collect limited technical data such as your browser type, device information, and pages visited to improve our website experience.
2. How We Use Your Information
- To respond to admissions inquiries and schedule consultations and tours.
- To provide and coordinate ABA therapy, specialized education, and related services.
- To communicate with you about appointments, progress, billing, and enrollment.
- To send SMS and email reminders, updates, and follow-ups you have consented to receive.
- To comply with legal, regulatory, and licensing obligations.
3. SMS & Text Message Communications
With your explicit opt-in consent, we may send SMS text messages to the mobile number you provide regarding your admissions inquiry, appointment reminders, and follow-up communications. Message frequency varies. Consent is not a condition of any purchase or service. You may opt out at any time by replying STOP to any message, or request help by replying HELP. Standard message and data rates may apply. We never sell or share your mobile number for marketing purposes. See our Terms of Service for full SMS terms.
4. How We Share Your Information
We do not sell your personal information. We may share information with: (a) our clinical staff and educators who provide services to your child; (b) insurance carriers for billing and benefits verification as authorized by you; (c) service providers who help us operate our practice (such as scheduling and communications platforms) under confidentiality obligations; and (d) authorities when required by law or to protect the safety of a child.
5. Data Security
We use administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
You may request access to, correction of, or deletion of your personal information. You may also withdraw SMS consent at any time by replying STOP. To exercise any of these rights, contact us using the information below.
7. Children's Privacy
Our services are designed for children with autism and developmental needs. We collect information about children only from their parents or legal guardians, and we use it solely to provide care and education. Parents may review or request deletion of their child's information at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
